OK... I'm impressed... and maybe its just a classic case of underpromising and overdelivering to provide a great customer experience.. but i'm loving tmobile right now.
Not only have then been awesome with my 1,000s of questions over the last week or so with repairing broken Sidekicks... if there are any fees to move phones onto another plan (there aren't any... wow... screw you Sprint and your $35 activation fees)... and details about what I can do with my new Sidekick3.... but.. on top of all of that.. i placed an order for one at 11:08pm central time... got the express shipping... which said 3 business days... i was prepared for it showing up friday... or maybe monday (or maybe even wednesday due to the holiday)...
Buuuuuut... I was able to look up my UPS tracking number (using my phone number as the reference number... how clever!) and I saw that not only did it ship out today... but its being sent NEXT DAY! So I'll have it Thursday!
Wow... After all the crap I dealt with from Sprint for years... I can't tell you how awesome T-Mobile has been... I'm sure that some people will have some horror stories about them... but they have been awesome to me!
http://blog.rkware.com/htsrv/trackback.php/58
The life and times of an atypical average guy.
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